We are here for you online

We are here for you online

Mar 16, 2020
Neptun Support
Our Help Points at the University of Basel, Lucerne and ETH Zurich Hönggerberg are closed since the beginning of the...
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New HP and Lenovo devices Neptun Wave Spring 2020: 16 gigs for all!

New HP and Lenovo devices Neptun Wave Spring 2020: 16 gigs for all!

Feb 15, 2020
Lenovo HP Hardware
Not much has happened in the PC-world since our last Fall Wave in terms of new device, except for the...
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New Apple Devices Spring 2020: 16 is the new 15

New Apple Devices Spring 2020: 16 is the new 15

Feb 14, 2020
Apple
Like in previous Neptun Waves, we selected five recommended configurations of the MacBook Air, Pro 13, and Pro 16 which...
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Microsoft offers Neptun Spring Wave 2020: A refreshed classic

Microsoft offers Neptun Spring Wave 2020: A refreshed classic

Feb 13, 2020
Microsoft Hardware
The Surface Pro has received a welcome update in its 7th generation with small, useful changes to a platform that...
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Demo Days

Demo Days

Feb 2, 2020
Neptun Hardware
Between February 17th and 26th you will have the opportunity to stop by a Neptun Demo Day and check out...
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Linux Compatibility Report

Linux Compatibility Report

Sep 23, 2019
Neptun Linux
In order to test the compatibility with the newest GNU/Linux distributions, TheAlternative have installed Ubuntu 19.
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Information about your order

You can track the order status of your laptop in our distribution partner's customer account. For HP, Lenovo and peripherals you can access your customer account here. Apple orders can be tracked here. More information about delivery time can be found in the latest blog article. 

21. 2. 2022

Help Point : Please book an appointment

Our support staff at the Help Points ETHZ, Bern vonRoll, UNIBAS and UNILU are there for you. If you need technical support, contact us via email to make an appointment.

30. 9. 2020
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