All headphones come with a standard two-year warranty. Please contact our distribution partner K55 GmbH directly for warranty claims:

K55 GmbH
Universitätsstrasse 13
8006 Zürich
Phone 044 500 11 00

For returns, exchanges and refunds of Sennheiser headphones purchased up to and including spring 2019, please contact our distribution partner Computacenter TS GmbH via email



Information about your order

You can track the order status of your laptop in our distribution partner's customer account. For HP, Lenovo and peripherals you can access your customer account here. Apple orders can be tracked here. More information about delivery time can be found in the latest blog article

21. 2. 2022

Help Point : Please book an appointment

Our support staff at the Help Points ETHZ, Bern vonRoll, UNIBAS and UNILU are there for you. If you need technical support, contact us via email to make an appointment.

30. 9. 2020
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