Video Consultation, Chat and Showroom

Video Consultation, Chat and Showroom

Feb 15, 2021
Neptun Support
Unfortunately, we will not be able to hold Demo Days this semester.
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We are here for you online

We are here for you online

Mar 16, 2020
Neptun Support
Our Help Points at the University of Basel, Lucerne and ETH Zurich Hönggerberg are closed since the beginning of the...
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Backups on Neptun Devices

Backups on Neptun Devices

Mar 28, 2019
Software Neptun Hardware Support
Creating secure backups of your data can be tedious, but particularly for people in an academic environment they are essential.
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Setting Up Your New Neptun Laptop

Setting Up Your New Neptun Laptop

Mar 19, 2019
Software Neptun Hardware Support
Deliveries of the laptops from the last Neptun Wave are largely completed and many of you are now holding a...
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The Projekt Neptun Help Point at ETH Hönggerberg

The Projekt Neptun Help Point at ETH Hönggerberg

Jul 18, 2018
Lenovo Apple Education Support
 

ETH Zurich’s modern campus, ETH Hönggerberg, is located on the outskirts of Zurich.
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The Projekt Neptun Account – What is it and Why Should I Register?

The Projekt Neptun Account – What is it and Why Should I Register?

Jun 13, 2018
Neptun Support
Hello there, it’s your friendly Projekt Neptun web developer with an unscheduled announcement.
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Information about your order

You can track the order status of your laptop in our distribution partner's customer account. For HP, Lenovo and peripherals you can access your customer account here. Apple orders can be tracked here. More information about delivery time can be found in the latest blog article. 

21. 2. 2022

Help Point : Please book an appointment

Our support staff at the Help Points ETHZ, Bern vonRoll, UNIBAS and UNILU are there for you. If you need technical support, contact us via email to make an appointment.

30. 9. 2020
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