Sophos and Big Sur are not compatible
8. 12. 2020

Simon Hagmann

Software Apple Security

Currently, Sophos does not support macOS Big Sur. Read Sophos's official press release on the subject here

In general we do not recommend users to switch to a new MacOS version immediately when it is released. Very often there are still different software that does not work correctly and you can also expect one or the other unexpected issue, as Heise and Golem.de among others report.

An OS update is only recommended a few months after the release. Important: Make a backuop before, so that you can roll back to it in case of problems!

We assume that ETHZ will distribute the latest Big Sur compatible version of Sophos as soon as it is available. Unfortunately we can't test or offer a new download before then.

Sophos is currently communicating that the working version is expected in Q1 2021. If you would like to be notified when a compatible Sophos version is available for download, you can enter your email address here.

Information about your order

You can track the order status of your laptop in our distribution partner's customer account. For HP, Lenovo and peripherals you can access your customer account here. Apple orders can be tracked here. More information about delivery time can be found in the latest blog article

21. 2. 2022

Help Point : Please book an appointment

Our support staff at the Help Points ETHZ, Bern vonRoll, UNIBAS and UNILU are there for you. If you need technical support, contact us via email to make an appointment.

30. 9. 2020
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