Institute or educational institution

Smaller orders for an institute or educational institution, which do not need to be advertised, can be placed via Projekt Neptun. Order limits do not apply to institutional orders and payment via invoice can be selected for Apple and HP / Lenovo orders. 

Invoice payment is not available for the Microsoft Surface Pro offer. 

Please select SWITCHaai / eduID to validate. You can register any institutional email address in the online shop. The billing and shipping address must be to the institution or educational institution in question.

The payment term is 30 days. To select or enable payment via invoice, proceed as follows:

  • Apple orders: The payment option "Payment via invoice" is only available for institutes or educational institutions. Select this payment option in the last step of your purchase. You do not need to do anything else. In case of any questions or uncertainties, the Apple sales partner will contact you at the registered email address. 
  • HP / Lenovo orders: Register any institutional email address on the online shop. Write an email to the distribution partner's back office requesting that the registered account be classified as an "institutional account". After confirmation from the back office, you can place your order and choose payment via invoice. 

Information about your order

You can track the order status of your laptop in our distribution partner's customer account. For HP, Lenovo and peripherals you can access your customer account here. Apple orders can be tracked here. More information about delivery time can be found in the latest blog article

21. 2. 2022

Help Point : Please book an appointment

Our support staff at the Help Points ETHZ, Bern vonRoll, UNIBAS and UNILU are there for you. If you need technical support, contact us via email to make an appointment.

30. 9. 2020
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