Neptun Software Service
You can recover only codes which you have linked to your email address.
Please note that we can not recover codes which have not been linked to an email address or have been linked to a by now unaccessible email address.
Please note that we can not recover codes which have not been linked to an email address or have been linked to a by now unaccessible email address.
Information about your order
You can track the order status of your laptop in our distribution partner's customer account. For HP, Lenovo and peripherals you can access your customer account here. Apple orders can be tracked here. More information about delivery time can be found in the latest blog article.
21. 2. 2022
Help Point : Please book an appointment
Our support staff at the Help Points ETHZ, Bern vonRoll, UNIBAS and UNILU are there for you. If you need technical support, contact us via email to make an appointment.
30. 9. 2020